What makes a good voicemail message ?
A good voicemail message or voicemail recording is one that informs the caller who you are, why you are not able to answer the phone, when you will be available to call them back, and what they can do in the meantime. A good voicemail message also thanks the caller for their call and apologizes for missing it.
Of course we are here to do this for you, but in case you want to do it yourself here are some tips from us.
– Be specific: Include relevant details such as your name, company name, time zone, office hours, and alternative ways to contact you. This will help the caller understand what to expect from you and how to reach you if they need to.
– Be concise: Keep your voicemail message within 10 to 30 seconds. A long message may discourage the caller from listening to the whole greeting or leaving a message. A short message may convey that you are professional and respectful of their time.
– Be friendly: Use a warm, personable tone that engages the caller and makes them feel welcome. Avoid using jargon, slang, or humor that may confuse or offend the caller. Smile while you speak to sound more positive and enthusiastic.
– Be clear: Speak slowly, clearly, and confidently. Avoid mumbling, stuttering, or using filler words such as “um” or “uh”. Make sure your voice is loud enough and there is no background noise that may interfere with your message.
– Be consistent: Update your voicemail message regularly to reflect your current availability and situation. For example, if you are on vacation, sick, or working remotely, you may want to change your message accordingly. This will prevent confusion and frustration for the caller.
Here are some voicemail message examples:
– “Hello, you’ve reached [name] at [company]. I’m sorry I can’t take your call right now, but please leave your name, number, and a brief message and I’ll get back to you as soon as possible. Thank you for calling and have a great day.”
– “Hi, this is [name] from [company]. I’m currently away from my desk or on another call. Please leave me a detailed message with your name and number and I’ll return your call within 24 hours. You can also email me at [email address] if you prefer. Thanks for your patience and understanding.”
– “Greetings, this is [name] of [company]. I’m out of the office until [date] and will have limited access to my phone and email. If you need immediate assistance, please contact [name] at [number] or [email address]. Otherwise, I’ll respond to your message when I return. Thank you for your cooperation.”
So here are some take aways…
Creative voicemail greetings or voicemail messages, will engage your caller. Your voicemail message should make a positive impression of your business. Cute personal voicemail greetings can appeal to certain caller groups you may wish to consider.
Maybe consider inspirational voicemail greetings, maybe this will provide your caller with additional insight into your company. Short voicemail greetings may provide enough information to a caller without them needing to stay on the line for too long. Remember a good voicemail message will make a great impression about your company to your caller.
Why use a professional to record a voicemail message ?
Using a professional to record a voicemail message can have many benefits for your business or personal brand. Some of the reasons why you may want to use a professional are:
– A professional voicemail recording boosts your credibility, makes you seem more competent, and encourages whoever’s listening to it to continue the relationship.
– A professional voicemail recording allows you to choose from different voice styles, languages, accents and scripts that suit your purpose and audience.
– A professional voicemail recording saves you time and hassle by delivering a high-quality audio file that is ready to use and compatible with any phone system.
– A professional voicemail recording helps you communicate effectively with your clients, colleagues and business partners by providing clear, concise and informative information.
– A professional voicemail recording reflects your brand identity and personality by using a warm, personable and engaging tone.
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